Anne Makes Lovely Candles Privacy Policy

Anne Makes Lovely Candles Privacy Policy

All annemakeslovelycandles employees take your personal information very seriously. All employees must obey our security policies.

Access to member's personal information is password protected even to management personnel. All information is ID, Password and Captcha protected and our Web security is reviewed on a REGULAR basis.


Anne Makes Lovely Candles may collect and use the following kinds of personal information:

  1. Your name and Address for the purposes of delivering your order. (Anne Makes Lovely Candles does not collect your payment and banking details at anytime.)
  2. Information about your use of this web site. click COOKIES to see full explanation of their use
  3. Information that you provide for the purpose of registering at Anne Makes Lovely Candles (user name/email and password etc..)
  4. Information about transactions carried out over this web site (what you buy, we need to restock)
  5. Any other information that you choose to send to Anne Makes Lovely Candles. (by email or in a Facebook/Twitter post)


When you become an Anne Makes Lovely Candles member, we ask you to fill out a form that requests your name, address and e-mail address.

  1. Anne Makes Lovely Candles will NOT share data with any partners or other web services, either to help us perform statistical analysis, nor allow any other person or entity to contact you.
    • No credit card details are ever stored in the cart database, because those details are entered if needed, in PayPal's own SSL secure page.
      The only info returned to the store is whether the payment was successful or not.
    • We do retain the right to send you marketing communications if you sign up for our newsletter.
  2. Your name and address information is used solely to process ORDERS.
  3. We will use this information to;
    • send to you the products that you purchase,
    • send you statements and invoices (when necessary)
    • collect payments from you.
  4. This information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.
  5. Your demographic information (gender, date of birth, etc..) may be used for several reasons, i.e. when we send completion prises and/or birthday gifts.
  6. Your log in details are used with the sole purpose of;
    • administering the Anne Makes Lovely Candles,
    • personalising Anne Makes Lovely Candles for you,
    • enable your access to and use of Anne Makes Lovely Candles services,
    • publish information about you on web site, if you win any contest or competition, with your consent.


After becoming an annemakeslovelycandles.co.uk subscriber you may correct and/or update your personal information by clicking on the 'Log-in' link in Top menu on any page, entering your user ID and password when prompted and clicking the Edit your account information link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account you may do so through the 'My GDPR Tools' section, of my accounts page area of our site.

The My GDPR Tools section of our site allows users, whether fully signed up members or not, to access and view the data we hold for them, i.e. delivery addresses. These can be downloaded to your PC Laptop or Mobile Device. You can use this section also to remove all traces of your personal information from our database and closing your account forthwith.

GDPR

We are committed to comply with the EU's GDPR hence we are explicitly stating the following options for you to control and delete your data with us.

We are also putting you, our visitor and customer, in control of cookies. Unless you explicitly accept we won't put any non-essential cookies in your browser.
Should you have any questions related to your data feel free to reach out at [email protected]



This Web site may contain links to other sites. Please note that when you click on one of these links, you will be leaving annemakeslovelycandles.co.uk site and entering another web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.



From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us;

  1. If you contact us for a particular reason,
  2. To receive your orders, or
  3. We need to contact you for administrative purposes such as;
    • You are a winning a contestant.
    • We are sending you a birthday gift.
    • Offering special promotions
  4. Advertising new ranges and/or products
  5. Administrative emails will not contain promotional materials to third party websites.
  6. If you choose to receive our News Letters, they will contain promotional materials from only annemakeslovelycandles.co.uk


Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site



We may correct or supplement your address information with standardised postal representation (Adding the Postcode) in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.



Periodically, contests may be run on our site. Sometimes contests may be sponsored by our customers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and city posted on our site if you are the winner. Winner's names are NEVER shared with our customers without their consent.



We welcome your comments and questions about our privacy policy to contact us click Contact Us.

You can reach Anne via email at [email protected]

You can reach Billy via email at [email protected]




What Our Customers Said

Allie Hamilton
Monday 20th of October

I absolutely love Anne's candles and even my car smells divine with my fairy hanging in it. The wee ..

Pauline McRae
Tuesday 9th of December

I have been buying Anne's candles for a while now, they come beautifully presented with a lasting fr..

Karine McGowan
Monday 23rd of June

Its very fresh and inviting to browse. Hi. I really like the website and it shows the great range w..

Jill
Monday 18th of November

It does remind you of Christmas Bought Christmas Cabin candle at my children's school fayre. love t..

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Anne Makes Lovely Candles Bespoke Luxury Handmade Scented Soy Wax Candles. For You For Everyone With Love. GBP Cash, credit card ££ 16 Barlia Terrace Glasgow G45 0AU Scotland 01415830635